We are looking for Casework Volunteer

24 February 2020
Zrinka Bralo

Migrants Organise is a platform where migrants and refugees organise for power, dignity and justice. We work across the UK to bring community organisations, individuals, and institutions together on a common platform to act with, not for, migrants and refugees. We aim to make our communities stronger, more powerful and create spaces for us to speak out on issues affecting migrants and refugees, from isolation, discrimination, immigration policy, structural racism and more.

We run a mentoring project matching asylum seekers and refugees with volunteer mentors for one-to-one support and run weekly activities (eg. English classes, Sewing Group, Women’s Group). 

The Community Programme at Migrants Organise is currently supporting more than 500 individuals through its work. We provide casework support to vulnerable refugees and migrants including advice on housing, welfare benefits, community care, education, asylum support and employment. 

We are looking for a casework volunteer who is available to support our advice team on Tuesdays.  Reasonable lunch and travel expenses will be reimbursed. Training will be provided. 

Your responsibilities will include: 

  • Supporting the Community Programme Team in the efficient running of the Community Programme 
  • To offer 1-2-1 advice to migrants and refugees on their basic welfare rights and entitlements 
  • To provide advocacy to clients consisting of making phone calls, writing letter, filling in forms, making appropriate referrals 
  • Keep records and provide brief reports as appropriate
  • Being a friendly face in the office: picking up the phone, being on reception
  • Ensuring correct data entry and record keeping 
  • Other duties on an ad hoc basis

Skills and Knowledge 

  • Ability to speak clearly and confidently adapting style to needs of members
  • Ability to produce clear well-structured written information and advice  
  • An ability to build good rapport with vulnerable migrants and refugees 
  • A commitment to equality & diversity and the rights of all individuals to respect and fair treatment
  • Ability to work proactively and being self-sufficient 
  •  Knowledge of the asylum and the immigration system in the UK (desirable) 

Application Process 

If you are interested in the role, please send your CV and a covering letter to Heike Langbein (heike@migrantsorganise.org) . The deadline for applications is 10th March 2020. 

Shortlisted candidates will be invited to an interview taking place on 17th March 2020. 

Migrants Organise staff, volunteers and members on Legal Walk fundraiser
Tags: volunteering,

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